Privacy Policy

1. Who We Are

Living Fire Ministries is a Pentecostal ministry serving St. Petersburg, Florida and surrounding communities. Our website is used to share ministry information, collect prayer requests, respond to contact inquiries, communicate with visitors, support ministry follow-up, and help people connect with our services, programs, and outreach.

For privacy-related questions, contact us at info@livingfireministries.com.

2. Information We Collect

We may collect information that you voluntarily submit to us and technical information collected through our website and tracking tools.

Information You Submit

• Name, email address, phone number, and contact preferences.
• Prayer requests, ministry interest, service questions, event inquiries, and other messages you choose to send.
• Donation-related inquiry information if you contact us about giving or support.
• Communication history through forms, email, phone calls, voicemail, text messages, or social platforms.

Website, Tracking, and Attribution Information

• UTM source, medium, campaign, content, and term values.
• Click identifiers, including Google click IDs such as GCLID, GBRAID, WBRAID, and Meta/Facebook click IDs such as FBCLID, where available.
• Landing page URL, previous page/referrer, page path, form page, submission page, date and time of submission, IP address, browser, device type, operating system, and user agent.
• Cookie, pixel, tag, analytics, conversion, and remarketing data related to website performance and marketing measurement.

3. How We Use Information

We use collected information to operate the ministry website, respond to inquiries, pray for submitted requests, provide information about services and ministry opportunities, and improve communication with people who contact us.

• Respond to contact forms, prayer requests, service inquiries, ministry interest, and event questions.
• Send confirmations, follow-up messages, reminders, updates, and ministry-related communications.
• Route submissions to the appropriate ministry team member or authorized service provider.
• Maintain accurate records in our CRM and communication systems.
• Measure website performance, form performance, campaign performance, and advertising attribution.
• Improve our website, forms, ministry communication, and visitor experience.
• Protect against spam, fraud, abuse, unauthorized access, or technical issues.

4. CRM, GoHighLevel, LeadConnector & Webhooks

When you submit a form on our website, your information may be sent to our ministry CRM and communication tools, including GoHighLevel, LeadConnector, email notification systems, webhook integrations, automation workflows, tags, contact records, pipelines, and reporting tools.

These systems help us receive your submission, notify the right team member, organize follow-up, understand where submissions came from, and communicate with you regarding your request.

Form submissions may include tracking fields such as UTM values, click IDs, landing page, referrer, IP address, user agent, and submission page so we can understand which website pages, platforms, or campaigns helped someone contact the ministry.

5. SMS / Text Messaging & A2P Consent

If you provide your phone number and agree to receive text messages from Living Fire Ministries, we may send ministry-related text messages regarding your request, prayer request, service information, event reminders, follow-up, volunteer/ministry communication, or other communications related to your interaction with us.

• Message frequency varies.
• Message and data rates may apply.
• Reply STOP to opt out of text messages.
• Reply HELP for help or contact us at info@livingfireministries.com.
• Consent to receive text messages is not a condition of attending services, donating, volunteering, or participating in ministry activities.

6. Email and Phone Communications

If you submit your email address or phone number, we may contact you by email or phone regarding your request, ministry opportunities, prayer follow-up, service details, events, or other relevant ministry communication.

You may request that we stop contacting you by using the unsubscribe instructions in an email where available, replying with your request, or emailing info@livingfireministries.com.

7. Meta, Google, Cookies, Pixels & Tracking

Our website may use tracking and analytics tools from platforms such as Google, Meta/Facebook/Instagram, Google Analytics, Google Ads, Google Tag Manager, Meta Pixel, Meta Conversions API, and similar tools. These tools help us understand website usage, measure form submissions, improve ministry communication, and measure advertising or outreach performance.

Google

We may use Google Analytics, Google Ads conversion tracking, Google Tag Manager, Google advertising cookies, conversion linker tags, and Google click identifiers such as GCLID, GBRAID, and WBRAID. These tools may collect or process information such as ad click data, cookies, device/browser information, page visits, conversions, and other measurement data.

Meta / Facebook / Instagram

We may use Meta tools such as Meta Pixel, Meta Conversions API, Facebook/Instagram lead forms, Meta tracking parameters, and Meta click identifiers such as FBCLID. If you submit information through a Meta lead form or interact with our website after clicking a Meta ad or post, Meta and our systems may process information related to that interaction according to applicable settings, terms, and privacy notices.

Cookies and Similar Technologies

Cookies, pixels, tags, local storage, and similar technologies may be used to remember interactions, measure conversions, attribute traffic sources, prevent fraud, understand website performance, and improve the visitor experience. You can usually control cookies through your browser settings. Some tracking or website features may not work as intended if cookies are disabled.

8. How Information Is Shared

We may share information with trusted service providers who help us operate our website, CRM, communication systems, forms, email, SMS, analytics, advertising measurement, spam prevention, security, hosting, donation tools, and ministry operations.

Examples may include website hosting providers, form plugins, GoHighLevel/LeadConnector, webhook tools, email delivery systems, SMS providers, analytics providers, advertising platforms, security tools, and donation processors.

We may also disclose information if required by law, legal process, security needs, fraud prevention, or to protect the rights, safety, and operations of Living Fire Ministries and the people we serve.

Text messaging opt-in data and consent are handled according to the SMS non-sharing notice above.

9. Donations and Third-Party Payment Tools

If you donate through a third-party giving platform, your payment information is processed by that third-party provider, not directly by Living Fire Ministries through this website. We may receive donation records or donor contact information from the provider for ministry administration, receipts, reporting, or follow-up, depending on the provider’s settings and your choices.

Please review the privacy policy and terms of the applicable donation/payment provider before submitting payment information.

10. Prayer Requests and Sensitive Information

Prayer requests may include personal or sensitive information that you choose to share. Please only submit information you are comfortable sharing with Living Fire Ministries for prayer and follow-up purposes.

We use prayer request information to pray, respond where appropriate, and support ministry care. We do not intentionally use the personal details of prayer requests for advertising audience targeting.

11. Children’s Privacy

Our ministry serves families and children, but our website is intended for use by adults, parents, guardians, and individuals who can provide appropriate consent. We do not knowingly collect personal information from children under 13 through the website without parent or guardian involvement.

If you believe a child has submitted personal information without appropriate permission, please contact us so we can review and address the request.

12. Data Security and Retention

We use reasonable administrative, technical, and organizational measures to protect information submitted to us. No website, form, CRM, email, SMS, or internet-based system can be guaranteed to be completely secure.

We keep information for as long as reasonably necessary for ministry communication, recordkeeping, follow-up, reporting, legal compliance, dispute resolution, security, and operational needs, unless a longer retention period is required or permitted by law.

13. Your Choices and Requests

You may contact us to request access, correction, deletion, or limitation of certain personal information we maintain, subject to ministry, operational, legal, security, and recordkeeping requirements.

• To opt out of SMS/text messages, reply STOP.
• For SMS help, reply HELP or email us.
• To manage cookies, use your browser settings or available platform opt-out tools.
• To contact us about privacy, email info@livingfireministries.com.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our website, forms, ministry operations, communication systems, legal requirements, advertising platforms, or technology providers. The updated version will be posted on this page with a revised effective date.

15. Contact Us

For privacy questions, communication preferences, or requests related to this Privacy Policy, please contact:

Living Fire Ministries
St. Petersburg, Florida
Email: info@livingfireministries.com